20 July 2024, 13:02
By Rhenus Home Delivery UK Jul 24, 2023

Storage tailored to the customer

As part of its strategy to prioritise the needs of its customers above all else, Rhenus Home Delivery UK has designed a robust, customer-centric storage solution that provides convenience, flexibility, and peace of mind.

Rhenus Home Delivery’s expansive storage facility offers 32,000 pallet space capacity, with 22,000 spaces dedicated to storage, 13,000 spaces readily available, and a generous 30,000 sqft bulk storage area. This considerable capacity allows Rhenus to accommodate a vast array of products, including those that are bulky, fragile or difficult to handle. These products are safely stowed within its racking system, which has been designed to accommodate pallets up to 1.4m in height.

Moreover, Rhenus Home Delivery has a state-of-the-art, 75,000 sqft prep/cross-dock area equipped with 126 bay doors. This, coupled with its round-the-clock operation carried out by dedicated staff working in shifts seven days a week, ensures that the fulfilment specialist can handle high demand efficiently.

Rhenus Home Delivery UK's services include: delivery, collection and exchange of goods; delivery tracking with Track & Trace; expert warehouse management with live stock visibility; full pallet pick and multi-SKU pallet pick services; paperless processing; professional returns management; its own contact centre for customer service and appointment scheduling with trained agents; individually adapted logistics solutions; and drivers specially trained in its purpose-built training facility, the Academy of Excellence.

MD Vinny Riley says: "Rhenus Home Delivery is dedicated to providing customers with the highest level of security and convenience, as well as secure storage and distribution of their products. Rhenus takes care of all the logistics, allowing you to focus on your core business.”

Rhenus Home Delivery delivers to the customer's room of choice, garden, or garage. Following the delivery, its team provides a Proof of Delivery (POD) and images of the product in place, for the customer's complete peace of mind. To facilitate this service, all deliveries can be tracked using Rhenus' transport management system, which ensures total visibility throughout the process.

Rhenus Home Delivery tailors its storage solutions around the needs of its customers, providing convenience, speed, security and transparency, enabling customers to focus more attention on running their own business.

Retailers or business owners looking for tailored storage solutions can contact Rhenus via email at [email protected] or call 07745 540524 for a quote.

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