PoS finance specialist Buyline has announced the launch of its Loan Management Platform, designed to "revolutionise how furniture retailers and their customers manage finance options".
Known for streamlining finance approvals at checkout, Buyline is now extending its impact beyond the PoS. The new platform offers a fully integrated suite of tools that give retailers greater visibility into loan performance, application statuses, and customer engagement, all in real time.
For furniture retailers, the platform brings enhanced control and transparency. The new simplified user interface makes creating and tracking applications easier than ever, while giving access to remittances, detailed reports, training guides and assets, all in real-time, managing everything through a single, intuitive dashboard.
"This level of insight enables retailers to provide proactive support, close more sales, and build lasting customer relationships," says Buyline.
Customers also benefit from a more personalised and simplified experience. The new application screen has a dynamic calculator which is a handy visual tool allowing customers to easily pick which finance term and deposit amount suits them best by comparing their monthly payments and total amount repayable. The customer application has also been enhanced so that there are fewer clicks and less friction, removing one of the biggest challenges to a high-ticket purchase. Clear communication and easy access to information make it easier for customers to manage their payments and feel confident about their purchase decisions.
“Furniture is a considered purchase, and financing often plays a crucial role,” says Huw Phillips, CEO of Buyline.“Our new platform ensures that the finance experience is just as seamless and supportive as the buying journey itself.”
The Loan Management Platform is now available to all Buyline retail partners, with onboarding and training included.
"By bridging the gap between finance and customer service, Buyline is setting a new standard for post-sale engagement in the furniture retail sector," says the PoS finance specialist, "empowering retailers and reassuring customers every step of the way."
