28 November 2025, 18:44
By Furniture News Nov 28, 2025

M&S unveils transformed Merry Hill store

M&S officially opened its fully transformed Merry Hill store today, with staff members cutting the ribbon to welcome customers. Yvonne Chatwin, who has been part of the Merry Hill team for a 50 years, and Tracy Halford, celebrating her 40th anniversary with M&S, led the ribbon-cutting celebrations.

The store has undergone a major redevelopment over recent months, bringing together four connected units to create a 100,000 sqft space that unites M&S Food, Fashion, Beauty and Home under one roof.

M&S Merry Hill is one of 12 stores being renewed across the UK this year, alongside 16 new store openings and nine extensions, backed by a £300m investment.

Store manager Tom Hawthorne says: “We’re delighted to celebrate the full transformation of our Merry Hill store! With our new menswear, home and Christmas gift sections now open, customers can enjoy an even better shopping experience alongside our already popular Foodhall, coffee counter and womenswear offering. The response from the local community has already been brilliant, and with Christmas fast approaching, we’re excited to welcome shoppers looking for festive gifts and treats! A huge thank you to our team and customers for their support throughout the journey.”

Merry Hill is the largest destination shopping centre in the West Midlands, says the retailer. 

Jonathan Poole, centre manager of Merry Hill, says: “We’re delighted that M&S’ new and improved flagship store is now officially open at Merry Hill. Following a significant investment in the centre, the expanded nearly 100,000 sqft store offers M&S’ full range and latest concept – from exceptional food and beauty, to furniture and fashion – all under one roof, and it’s already proving exceptionally popular with visitors.

M&S have made a long-term commitment to Merry Hill and the refurbished store marks a new chapter for the brand, having opened its original store here 35 years ago. The store is a key piece in the continued transformation of the centre and we look forward to sharing further exciting centre news soon.”


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