Following Government guidance for non-essential retail stores in England to close, Dunelm is continuing its home delivery and click and collect services. as well as launching a new virtual Snap & Shop feature and virtual shopping appointments.
Snap & Shop is an image recognition feature which enables customers to find the best matches within the Dunelm range from pictures of their most wanted home furnishing items.
Jemma Williams, director of brand and marketing at Dunelm, says: “We are continuing to help our customers find their home comforts safely through online orders delivered contact-free to their homes and via our Click & Collect service.
“Our new virtual shopping offers, including virtual appointments and Snap & Shop, are part of our ongoing commitment to provide our customers with new ways to shop. These features are designed specifically to help customers easily find what they’re looking for online from the comfort of their home.”
As well as the new virtual services, Dunelm’s Made To Measure service for bespoke curtains is continuing to operate, with virtual consultations and extra safety measures in place for home fittings.