A UK interiors brand is celebrating its launch with an exclusive contest that is only available to followers of the brand. Room4 Interiors is starting as it means to go on by embracing social media as a key channel to communicate with its customers.
The launch competition is available only to customers who have become ‘friends’ of Room4 Interiors by following them on the various social media platforms. These ‘friends’ are offered the opportunity to win £500 of their furniture and home wares.
“At room4, we’re putting the customer at the heart of everything we do, and we feel that embracing the social media platforms we will be able to communicate and understand our customers better than has previously ever been possible,” says Jane Aldridge, founder of Room4 Interiors.
“I’ve worked in various online retail companies prior to setting up Room4, and one thing I noticed was the growing popularity of customers using these social networks to communicate directly with us. They also loved it when we made content exclusive to them. It made them feel special. This is what I wanted to do from the get-go with Room4.
“Most of our competitors in this market are using the traditional forms of advertising to and then communicating with their customers. We aim to shake this up by primarily focusing of social media as our main source of customers and communication”.
Room4 are a forward-thinking, British-based, online-only homeware company, who are committed to delivering quality and design without a hefty price tag. They are an amalgamation of homeware distributors and manufacturers, backed up by staff members who are passionate in helping customers to create spaces that are all about you. Their team are experts in interiors and are committed to delivering a personable retail experience for their customers.
The interiors brand was officially unveiled earlier this month and is using its expertise to fill a gap in the homeware market. The brand knows how important it is to make sure that the home reflects personality.
Room4's fresh, modern approach to homeware uses national and global inspiration for products that will add style and personality to the home. The Room4 team have scoured the UK and beyond to find its homeware products. Competitive prices and a guaranteed price promise also add to Room4's appeal.
Another of Room4’s big selling points comes in the form of its customer-orientated approach to doing business. Whenever purchases are made, the Room4 team will ensure that customers remain the focus at all times.
“At Room4, we have a strong commitment to providing a great customer experience from order right through to delivery,” says Jane. “Our staff are highly trained to ensure that our service is underpinned by a highly personable customer service ethic in which the customer is always king. Customers can be sure that they will be treated as real people, not just faceless transactions.”
The Room4 website is just one example of this policy. Customers enjoy the convenience of a user-friendly website through which products can be browsed in the comfort of their own home and received in a matter of days on a no-quibble returns policy.