The innovative Octaspring product has been on sale in the UK and Ireland for 18 months and the manufacturer is projecting sales to soar. With unique, breathable memory foam springs, and no metal components within, Octaspring combines the support of traditional sprung mattresses with the comfort of memory foam technology, without any of the drawbacks.
Dormeo needed to outsource warehousing and logistics to a specialist provider, which had the size and capacity to cope with growth demands in the coming months and years. Andrew Porter will provide stock holding, route planning and white glove home deliveries throughout the UK and Ireland.
Andrew Porter has created a dedicated warehousing and assembly area for Octaspring in its North West warehouse, MD Tim Aspey said.
“Octaspring is a high-end product which requires quality storage and handling techniques to ensure it reaches the customer in pristine condition,” Tim explained.
“We have made significant investment in our facilities to ensure all of our stock is stored in clean, dry, tidy conditions and is handled with care, using specialist equipment.”
The deliveries will be carried out using specially designed, co-branded vehicles.
John Bramm, MD of Dormeo UK, commented: “Octaspring has been a huge hit so far in the UK and Ireland and we are busy getting the infrastructure in place to ensure we can keep up with customer demand. Octaspring is a premium product, and every customer touchpoint must be of the very highest standard. The delivery experience is key, so we needed the product to be in perfect condition, at the right place at the right time, and with great people doing the physical delivery.”
Dormeo UK’s operation manager Robert Hetherington added: “Andrew Porter has greatly improved our stock control and enabled us to reduce lead-time to customers. The company’s facilities and capabilities will enable us to provide a high quality delivery service that will complement the quality of the Octaspring brand.
“We are impressed with the facilities at Andrew Porter Limited, as well as their thorough industry knowledge. The company has an excellent reputation and is already widely used by other major names within the industry, so we are confident that our customers will receive the very best service when ordering an Octaspring product.”