Furniture manufacturer and designer Godfrey Syrett has outsourced its IT support and services to Technology Services Group (TSG). The North-east firm also recently invested £1.5m in manufacturing technologies, demonstrating its commitment to digital transformation.
TSG will take care of all of Godfrey Syrett’s IT support, from its infrastructure to end-user support. Godfrey Syrett has also invested in TSG’s SystemCare offering, a remote monitoring tool that identifies and fixes bugs before they become an issue.
David Brown, IT manager at Godfrey Syrett, says: “With the rapid pace of technological and digital change, it was clear that it would be beneficial to outsource our IT to a well-known and trusted IT provider rather than trying to manage this ever-changing landscape using an in-house model.
“TSG demonstrated that they had the expertise required to help deliver and expand our IT strategy and support the business today, as well as assisting us with our future growth plans.
“TSG has already provided Godfrey Syrett with some real tangible benefits from the initial take-on visits and proactive monitoring, which has helped scope what our future IT landscape should look like. We are now working closely with them to finalise and implement this.”